Shipping

Botanical Jewels is currently open for Canada - wide shipping. Please allow for all shipping orders to have one week to process. 

Shipping costs will be calculated after purchase and billed separately from your original plant purchase. Botanical Jewels offers multiple rates from curriers and will contact you via email to determine which company you would like to ship with. We will send you a list of available shipping rates and schedule's available for your order based on weight and destination. 

We are happy to accommodate orders that are placed at a later date to be combined with previously purchased orders that are awaiting shipment. Combination orders however will need to be rescheduled for shipment at a later date to ensure we can gather the newly ordered plants with your previous order. 

If you would like to combine an order please send us an email at botanicaljewels.juliana@gmail.com with your order numbers and the name on the orders you wish to combine.

All orders are shipped out on Monday mornings and will need to be paid in full before the order is sent out. 

Botanical Jewels is not responsible for any shipping damages or delays. Once you are provided with a tracking number it is the customers responsibility to track and receive their package once it arrives to their provided location. Botanical Jewels is not responsible for any misplaced or lost orders during shipping.

Orders pending pickup/delivery/shipment will be subjected to a 10% restocking fee if cancelled before the order leaves our facilities. Please be certain about what you are buying before confirming sale through payment.